September 20, 2023 Job Title: Care Coordinator
Company: Stellar Care LTD
Location: Ripley and Heanor, UK
Position Type: Full-time
About Us:
Stellar Care LTD is a leading provider of high-quality home care services in the Ripley and Heanor areas. We are dedicated to delivering compassionate and personalised care that enhances the quality of life for our clients. We are seeking a dynamic and motivated Care Coordinator to join our team and help us maintain our commitment to excellence in care.
Position Overview:
As a Care Coordinator at Stellar Care LTD, you will play a pivotal role in ensuring the smooth and effective delivery of home care services to our clients in both the Ripley and Heanor locations. You will be responsible for coordinating care schedules, managing caregiver assignments, and maintaining close communication with clients and their families.
- Create and manage client care plans following their specific needs and preferences.
- Coordinate and schedule care visits, ensuring timely and efficient service delivery.
- Assign caregivers to clients based on skillset, availability, and client requirements.
- Maintain accurate and up-to-date client records and caregiver schedules using our care management software.
- Conduct regular quality assessments of care services and address any issues or concerns promptly.
- Build strong relationships with clients and their families, ensuring their needs are met and their feedback is valued.
- Collaborate with the recruitment team to onboard new caregivers and provide necessary training.
- Assist in maintaining compliance with relevant regulations and standards.
- Participate in team meetings and contribute to the continuous improvement of care services.
- Provide support to clients and caregivers during non-office hours as needed.
- Previous experience in a care coordination role or a similar position within the healthcare or home care industry.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using care management software is a plus.
- Knowledge of relevant regulations and standards in home care.
- Empathy, compassion, and a commitment to providing high-quality care.
- Flexibility to adapt to changing priorities and schedules.
- A valid driving license and access to a vehicle for travel between locations (Ripley and Heanor).
Benefits:
- Competitive salary
- Ongoing training and development opportunities
- Supportive and collaborative team environment
- Opportunity to make a positive impact on the lives of clients and their families
Application Process: If you are a caring and dedicated individual who is passionate about coordinating exceptional care services, we invite you to apply for this position. Please send your resume and a cover letter outlining your relevant experience to us.
Stellar Care LTD is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
