Candidates
Live-in Care
Live-in care is where a caregiver lives with the care recipient. They provide 24/7 support and assistance. Therefore this type of care is ideal for individuals seeking a high level of care. Notably, those with chronic health conditions or disabilities. Likewise, and for those who prefer to stay in their own homes. The live-in caregiver is responsible for assisting with personal care, medication management, meal preparation, and light housekeeping.
Home Care
Supporting Clients in their own homes include: Assisting with activities of daily living, such as bathing, dressing, grooming, and toileting. As well as assisting with taking medications as prescribed,. Side effects must be monitored and records maintained. Performing light housekeeping tasks, such as cleaning, laundry, and meal preparation. Assisting with mobility and falls prevention measures to ensure the safety of the care recipient. Moreover, providing relief for family caregivers, giving them time to rest and recharge.
Care Worker Jobs
Care worker jobs require individuals with compassion, patience, and excellent communication skills. A care worker should genuinely help others, work well under pressure, and maintain a positive, can-do attitude.
Care worker positions can be both challenging and fulfilling, providing an opportunity to positively impact lives and foster meaningful relationships. These roles typically necessitate mandatory training, yet certification and specialised training programs are available for those wanting expertise in specific areas of care.
Career Advancement
How we boost carers’ careers:
- Offering training for new skills.
- Pairing experienced staff with newcomers for support.
- Regular evaluations guide improvement.
- Specialisation options for career growth.
Home Care Worker Induction
Introduction:
New hire training introduces new employees to the company, its policies, procedures, and culture. Consequently ensuring that the new hires are familiar with their responsibilities, and work environment. Home care workers, who provide support and care to individuals in their own homes, need to undergo Stellar Care induction training to understand their role and professional standards in care.
Contents of the Induction Training:
The induction training for home care workers should include the following topics:
Company Overview:
This should include an introduction to the company, its history, mission, and values.
This should cover the responsibilities of the home care worker, including their role in providing care, support, and assistance to clients.
Policies and procedures:
This will cover our company’s policies and procedures, including health and safety, client confidentiality, and record-keeping.
Skills and knowledge:
This should cover the necessary skills and knowledge required to provide quality care to clients, including first aid, infection control, and manual handling.
Safety and emergency procedures: This should cover the procedures for dealing with emergencies and potential hazards in the client’s home.
Code of conduct:
This should cover the ethical and professional standards expected of home care workers, including client confidentiality, dignity, and respect.
Conclusion:
Induction training is an essential part of the onboarding process for home care workers. It provides new hires with the necessary knowledge, skills, and understanding to perform their role effectively and to provide quality care to clients. By investing in induction training, Stellar Care can ensure that their employees are well-prepared and equipped to provide the best possible care to clients.
Recruitment Policy
Recruitment Policy for Stellar Care
Purpose
The purpose of this policy is to provide a clear and consistent approach to recruitment across Stellar Care Recruitment Agency. It outlines the procedures and responsibilities for recruiting new staff and ensures that all candidates are treated fairly and with respect.
Scope
This policy applies to all recruitment activities carried out by Stellar Care Recruitment Agency, including the recruitment of permanent and temporary staff, internships, and volunteers.
Recruitment Process
Job vacancies will be advertised internally and externally, as appropriate.
All candidates will be required to complete an application form and submit a CV and may be required to attend an interview, complete a test, or provide references.
The selection process will be based on the candidate’s qualifications, experience, and suitability for the role.
Interviewers will be trained to avoid discrimination and to assess candidates fairly.
All candidates will be informed of the outcome of their application, whether successful or unsuccessful.
Equality and Diversity
Stellar Care Recruitment Agency is committed to equal opportunities and diversity in recruitment.
All candidates will be treated fairly and without discrimination on the grounds of age, sex, race, disability, sexual orientation, religion or belief, or any other irrelevant factor.
Reasonable adjustments will be made for candidates with disabilities, as required.
Confidentiality
All information provided by candidates as part of the recruitment process will be treated as confidential and will only be used for the recruitment process.
Any breach of confidentiality will be taken seriously and may result in disciplinary action.
Responsibilities
The Recruitment Team is responsible for implementing this policy and for ensuring that all recruitment activities are carried out under it.
Managers are responsible for ensuring that vacancies are filled in a timely and efficient manner and that the selection process is fair and objective.
All staff are responsible for ensuring that they do not discriminate against any candidate and for reporting any concerns about discrimination to their manager or the Recruitment Team.
Review
This policy will be reviewed on an annual basis and updated as necessary.
Compliance
Compliance with this policy is a condition of employment at StellarNurses Recruitment Agency.
Registration Process
REGISTRATION PROCESS:
During the registration process, the candidate will be introduced to Stellar Care Policies and Processes as well as the Agency Worker Handbook.
The following is to be noted:
Agency Workers to be deployed in the provision of services need to be aware that at all times whilst on a Client’s premises they:
1) are under the direction and control of the Client at all times
2) must work as directed by the Client and follow all reasonable requests, instructions, policies, and procedures.
3) shall carry out promptly and diligently a required task within the terms of the engagement
4) shall abide by the Working Time Regulations 1998 and where applicable
5) shall not act in a manner reasonably likely to bring discredit to the Client, or Stellar Care.
6) shall not falsify records, timesheets, and expenses, and maintain legible writing for all entries.
7) shall observe the highest standards of hygiene, customer care, courtesy and consideration whilst at work
8) shall keep confidential information howsoever acquired whether relating to the Client, its business, or relating to patients, including but not limited to patient identity, clinical conditions, and treatment
9) shall be able to communicate effectively with other staff, healthcare workers, clients, carers and the general public
10) shall be punctual, and conduct duties in an ethical manner
11) Whilst on duty, shall be presentably dressed in uniform, with a photo ID badge visible, and use protective clothing appropriately where required.
Stellar Care specialises in the recruitment of healthcare staff for Live-in Care, Home Care, and placement in a variety of healthcare settings. We work across the United Kingdom offering suitably qualified staff to fill temporary, contract, and permanent positions.
Welcome to our training website for healthcare staff!
Our goal is to provide you with the most up-to-date information and training. This will ensure that you have the knowledge and skills needed to provide excellent care to your patients.
On this site, you will find a wide range of resources and modules. They cover topics such as infection control, patient safety, and communication skills. These modules are designed to be interactive and engaging. You will have the opportunity to test your knowledge and receive feedback on your performance.
We encourage you to take advantage of the resources available. You use of them in your ongoing professional development. Whether you are a new member of the healthcare team or an experienced healthcare professional, there is always something new to learn and ways to improve your skills.
So, let’s get started! Explore the site and start learning today. If you have any questions or need assistance, please do not hesitate to reach out to us.
Thank you for being a dedicated healthcare professional and for your commitment to providing quality care to our clients.
What desirable qualities should a carer have?
Compassion and empathy:
A caring and empathetic nature is essential to provide emotional support and comfort to those in need.
Patience:
A live-in carer should be patient, as the care recipient may require more time and assistance with daily tasks.
Good communication skills:
Effective communication skills are essential to understand the care recipient’s needs and to provide clear and concise information to family members and other healthcare providers.
Reliability and trustworthiness:
As a live-in carer is living in the care recipient’s home, it is important to be reliable, trustworthy, and respectful of their privacy.
Adaptability and flexibility:
The needs of the care recipient may change over time, so a live-in carer should be able to adapt and adjust to changing circumstances.
Good organisational and time-management skills:
A live-in carer should be able to effectively manage their time and responsibilities, to ensure that the care recipient’s needs are met.
What is Live-in Care
Live-in care is a type of in-home care service where a caregiver lives with the care recipient in their home to provide 24/7 assistance and support with daily activities such as bathing, dressing, meal preparation, and medication management. This arrangement allows for continuous, one-on-one care and a more personalized approach to care, compared to traditional hour-based in-home care or care in a facility.
What types of placements are available?
Stellar Care can offer various types of placement opportunities to care staff, including:
Live-in care:
Where a carer lives in the care recipient’s home to provide 24/7 assistance and support.
- Hourly care: Where a carer visits the care recipient’s home for a specified number of hours each day, or on a less frequent basis.
- Respite care: Where a carer provides temporary relief to the primary caregiver, allowing them to take a break or attend to other responsibilities.
- Specialist care: Where a carer is trained and experienced in providing care for individuals with specific needs, such as dementia, Parkinson’s, or spinal cord injuries.
- Group home care: Where a carer provides support to a group of individuals living in a shared home environment.
- Home care and support: Where a carer provides assistance with daily activities such as bathing, dressing, and meal preparation, in the care recipient’s own home.
It is important that we match the care staff with the appropriate placement, based on your skills, experience, and availability, to ensure a positive outcome for both the care recipient and the carer.
What qualifications do I require to register?
For a carer to work in live-in care, you typically require the following education, training, and qualifications:
- Education: A high school diploma or equivalent is desirable though not typically required. Some carers may choose to pursue further education or certifications in healthcare, such as a Senior Care Assistant (SCA) or complete an NVQ Qualification.
- Training: Carers should receive training in basic caregiving skills, such as personal care, medication management, and safety procedures. Training may also cover specialised areas such as dementia care or basic wound care.
- First Aid/CPR certification: Carers should have a current certification in First Aid/CPR, to provide immediate assistance in case of an emergency.
- Background check: A background check is required to ensure the carer does not have a history of abuse or neglect or a criminal record that would prevent them from working in a care setting.
- Reference checks: Stellar Care requires carers to provide professional references to verify their work history and personal qualities.
Having a combination of education, training, and qualifications will demonstrate your commitment to providing quality care, and help ensure the safety and well-being of the care recipient.
Medical conditions encountered working in live-in care
When working in live-in care, a carer may encounter a variety of medical conditions, including:
- Dementia or Alzheimer’s disease: These conditions can cause memory loss, confusion, and changes in behavior.
- Parkinson’s disease: This progressive disorder can cause tremors, muscle stiffness, and mobility issues.
- Stroke: A stroke can cause physical, cognitive, and speech impairments, and may require rehabilitation.
- Arthritis: This condition can cause joint pain, stiffness, and decreased mobility.
- Heart disease: This condition can cause heart failure, angina, or irregular heartbeats, and may require medication management.
- Cancer: Cancer can cause a wide range of symptoms and may require treatments such as chemotherapy or radiation therapy.
- Diabetes: This condition affects the body’s ability to produce or use insulin, and may require close monitoring of blood sugar levels and medication management.
- Osteoporosis: This condition causes bones to become fragile and more likely to break, and may require assistance with mobility.
- Chronic obstructive pulmonary disease (COPD): This condition causes breathing difficulties and may require oxygen therapy.
- Multiple Sclerosis (MS): This autoimmune disease affects the central nervous system, causing symptoms such as muscle weakness, trouble with coordination and balance, and problems with vision.
It is important for carers to have an understanding of the medical conditions they may encounter, and to receive training in how to provide appropriate care and support. In many cases, a community nurse and other heathcare professionals will also be involved in specialised input.
Are there opportunities to progress my career?
There are several ways that we support care staff to advance their careers:
Training and development opportunities:
Providing training and development opportunities to help you acquire new skills and knowledge, enabling you to be more valuable and capable of taking on more responsibilities. This includes formal courses, workshops, or on-the-job training.
Mentorship programs:
Pairing experienced care staff with those who are new to the role to provide support, guidance, and advice as they develop their careers. This is a great way to share knowledge and provide encouragement to those who are just starting.
Career progression plans:
We provide clear career progression plans to help care staff understand the steps they need to take to advance in their careers and what they need to do to reach their goals.
Performance evaluations:
We conduct regular performance evaluations to help care staff understand their strengths and weaknesses and what they need to do to improve. This can be an opportunity for staff to receive constructive feedback and identify areas for improvement.
Recognition and reward programs:
Providing recognition and reward programs to motivate care staff to work harder and achieve their career goals. This could include bonuses, promotions, or other incentives.
Opportunities for specialisation:
Allowing care staff to specialise in certain areas of care to help them develop their careers and become experts in their field. This could include training programs, certification courses, or on-the-job experience.
In conclusion, Stellar Care is committed to supporting our care staff to advance their careers which in turn helps us to retain experienced and skilled employees, increase job satisfaction, and improve the quality of care provided to individuals in need.